Privacy Policy
Welcome to AC Repair Centre. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our AC repair and maintenance services.
1. Information We Collect
We may collect the following information when you use our website or services:
- Full Name
- Mobile Number
- Email Address
- Service Address
- City and State
- Service Request Details
- Payment Information (if applicable)
2. How We Use Your Information
Your information may be used for the following purposes:
- Scheduling AC repair and maintenance services.
- Responding to your enquiries and support requests.
- Providing quotations and service updates.
- Improving our website and customer experience.
- Sending service reminders and promotional offers (where permitted).
- Preventing fraud and ensuring website security.
- Complying with applicable legal requirements.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You may disable cookies through your browser settings, although some website features may not function properly.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only when necessary with:
- Authorized service technicians.
- Payment processing partners.
- Government authorities when legally required.
- Trusted service providers assisting us in business operations.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, misuse, or alteration. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.
6. Third-Party Services
Our website may contain links to third-party websites or services such as Google Maps, payment gateways, or social media platforms. We are not responsible for the privacy practices of those third-party websites.
7. Your Rights
You may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data where legally applicable.
- Withdraw consent for marketing communications.
- Request information regarding how your data is processed.
8. Children's Privacy
Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.